We believe our business runs better for everyone because we follow key principles that underpin everything we do.

  • We conduct our business with honesty and integrity
  • We aim for excellence in everything we do
  • We conduct our business with due skill and care
  • We organise our business responsibly with appropriate risk management systems
  • We maintain appropriate financial resources
  • We treat our customers fairly
  • We will never under any circumstances whatsoever attempt to hard-sell or pressurise our customers
  • We communicate information in ways that are clear
  • We always aim to deliver consistent and sustainable service levels to everyone with whom we engage
  • We strive to provide an environment for our employees where they can reach their potential

For further information please call 0800 978 8386 or email [email protected]